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Terms and Conditions

By accessing MaNaStore ("Website"), you agree to be bound by its Terms and Conditions of use and any applicable laws. The content on the MaNaStore web site is protected by applicable copyright and trade mark law. MaNaStore reserves the right to make changes to the web site, its policies and these terms and conditions of use at any time without notice or liability. USE OF THE WEBSITE CONSTITUTES YOUR AGREEMENT TO ALL TERMS, CONDITIONS AND NOTICES CONTAINED IN THIS DOCUMENT.

1. Website Disclaimer

Our Website is intended for personal use only. You may not use our Website for any commercial purpose without our prior written consent.

You agree to use our Website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, our Website by any third party. You agree not to:

  • Use our Website to transmit any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, pornographic, profane, or otherwise objectionable, or that infringes on any intellectual property right or any other right of any person or entity;

  • Use our Website to impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with any person or entity;

  • Use any automated device or software, including but not limited to robots, spiders, or scripts, to access, monitor, or copy any part of our Website;

  • Use our Website in a way that could damage, disable, overburden, or impair our servers or networks;

  • Attempt to gain unauthorized access to any part of our Website or any systems or networks connected to our Website; or

  • Interfere with any other party's use and enjoyment of our Website.

2. Limitations of Liability

In no event shall MaNaStore, its Subsidiaries or its Agents be liable for any special, indirect, incidental or consequential damages of any kind, or any damages whatsoever resulting from loss of use, data or profits, whether or not MaNaStore, its Subsidiaries or its Agents has been advised of the possibility of damage, and on any theory of liability, arising out of or in connection with use of MaNaStore web site.

3. Revisions and Errata

The content appearing on MaNaStore web site could include technical, typographical, or photographic errors. MaNaStore does not warrant that any of the content on its web site is accurate and/or complete. MaNaStore reserves the right to change or discontinue any aspect of MaNaStore site at any time without notice or liability. This would include the discontinuing of features, graphics, and products.


4. Copyright Notice

All materials contained in MaNaStore web site, including text, graphics, images, logos and other content, as well as all material appearing elsewhere on the Internet (such as social media sites) and under the control of MaNaStore, are the property of MaNaStore. MaNaStore rights are protected by Singapore and international copyright laws.

5. Links

MaNaStore is not responsible for the content of any linked web site (if any). Use of any such linked web site is at the user's own discretion. Links to other sites does not constitute MaNaStore endorsement of those sites.

6. Governing Law

These terms shall be governed by and construed in accordance with the laws of Singapore. Any claim relating to MaNaStore web site shall be filed only in the courts of Singapore.

7. Product Orders

By placing an order through our Website, you represent and warrant that you are at least 18 years old and that you have the legal capacity to enter into binding contracts.

All product orders are subject to availability. We reserve the right to limit the quantity of products we supply, and we may refuse to sell products to any customer for any reason at our sole discretion.

When you place an order, you will receive an email confirming receipt of your order. This email does not constitute acceptance of your order. We reserve the right to accept or reject any order for any reason at any time.

8. Prices and Payment

All prices on our Website are in SGD and are subject to change without notice. We are not responsible for any errors or omissions in our pricing information.

We accept payment by HITPAY, Credit Card or Debit Card. You agree to pay all charges for your orders, including any applicable taxes and shipping fees, at the time you place your order.


9. International Shipping and Domestic Delivery

We will ship your order to the address you provide when you place your order. We are not responsible for any errors or delays in delivery caused by incorrect or incomplete address information.

  • Domestic Delivery:

    • A shipping fee will incur with orders valued $0-$99

    • FREE delivery for orders valued $100 or above

  • International Shipping:

    • Zone 0*: $9 fixed delivery rate per trip

    • Zone 1*: $26 fixed delivery rate per trip

    • Zone 2*: $32 fixed delivery rate per trip

    • Zone 3*: $44 fixed delivery rate per trip

    • Zone 4*: $33 fixed delivery rate per trip

    • $50 fixed delivery rate for the rest of the world

  • International Shipping Zone List:

    • Zone 0: West & East Malaysia

    • Zone 1: Brunei, Hong Kong, Indonesia, South Korea, Philippines, Taiwan, Thailand

    • Zone 2: Australia, Cambodia, Japan, Vietnam

    • Zone 3: France, Germany, Netherlands, New Zealand, Spain, United Kingdom

    • Zone 4: United States (USA), Canada, Poland, Austria, Belgium, Denmark, Finland, Greece, Greenland, Hungary, Ireland, Italy, Luxembourg, Norway, Portugal, Sweden, Switzerland, Turkey, Vatican City

We will use reasonable efforts to deliver your order within the estimated delivery time, but we cannot guarantee delivery by a specific date or time. We will not accept any refund request after our shipper has collected the package from our pickup area.

10. Customs Import Duties

Upon spending above the prices stated in Duty De Minimis and/or Tax De Minimis, you will be subjected to the following taxes listed in the following.

You will need to pay the tax directly to your government or through the delivery company.

*This is not exhaustive list and above only covers our customers top shipping countries. If not mentioned, please contact your local customs office for details on how charges will be applied in your area.

The recipient is the importer of record and must comply with all applicable laws and regulations of the destination country. Customs delays can affect original delivery estimates.


Customers with shipping addresses outside of Singapore are solely responsible for all duties, import taxes, and brokerage fees. If your package is confiscated by Customs, not collected from Customs or you refuse your package upon delivery and/or notification of these fees, MaNaStore is unable to issue a refund for your purchase or the original shipping cost.


Recipients of international shipments may be subject to import taxes, fees, and customs duties above a certain spending threshold, levied by the customs office of your shipping destination. Import Fees vary according to the customs regulations of the destination country.

11. Returns and Refunds

Unless as otherwise determined by the Company in its sole discretion, no refunds will be given for any purchased order, once payment has been made by you via our Website. Such orders successfully made through the Website are strictly not eligible for cancellation, exchange and are non-refundable. Any requests made for refunds/exchanges in the event that the purchased product is damaged, will be subject to the Company's review on a case-by-case basis.​


The decision as to whether any refund/exchange should be allowed is at the sole discretion of the Company. Change of mind or make a cancellation without a valid reason will not consider as an option for MaNaStore. In the event you are entitled to any refund for any reason in respect of any products or services on the Website, you agree that the Company will in its sole discretion either


​(i) issue you with a refund to your MaNaPay Account or

(ii) where the purchase was made using a credit card, credit the refund to the same credit card.​


You are responsible for the cost of return shipping. We may require you to provide additional information prior to processing any refund and you agree to cooperate with us.​


Please email us at or WhatsApp in the Website to communicate with our customer service team for your order status

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